Operational Architecture

Is your operating environment designed to support the organization you envision?

Your organization's strategic objectives establish where you want to go, but your operating environment provides the conditions for how work is structured, coordinated, and delivered.

Operational Architecture brings intentional design to the systems, structures, and ways of working that support your organization's ambitions and the people responsible for realizing them.

Boats in harbor with a road running parallel.

What’s included

What this engagement encompasses.

01

Operating Model Design

02

Operating Frameworks Design

03

Governance & Decision-making Design

04

Workflow & Coordination Design

How it works

What we design

01

Operating Structures

Defining roles, responsibilities, and lines of accountability.

01

Operating Structures

Defining roles, responsibilities, and lines of accountability.

02

Governance

Establishing frameworks for decision-making and oversight.

02

Governance

Establishing frameworks for decision-making and oversight.

03

Coordination

Designing workflows and mechanisms for cross-functional collaboration.

03

Coordination

Designing workflows and mechanisms for cross-functional collaboration.

04

Capacity & Visibility

Designing systems to align resources, priorities, and performance.

04

Capacity & Visibility

Designing systems to align resources, priorities, and performance.

Who it’s for

Best for: Chief Operating Officers, Transformation Leads, VPs of Operations, and PMO Leaders seeking to design or redesign operating systems that support strategic objectives, growth, and organizational complexity.

Expected value

An operating environment that is intentionally designed to support the organization you envision. Through operating model design and the development of interconnected frameworks, the engagement establishes the structures, systems, and ways of working needed to strengthen coordination, clarify decision-making, and support the realization of your organization's strategic objectives.

Green expansive landscape with rolling hills.


Do you want to reimagine how your organization operates?

Let's begin a conversation about how we can bring your vision to life.